Cancellation Policy

Last updated: June 2026

Template notice: This is a starter template provided for convenience and is not legal advice. Please confirm these terms match your booking provider's settings and review with a qualified professional before relying on it.

We understand that plans change. This policy explains how cancellations, changes, and refunds work for Toast to Coast day trips.

Cancellations by You

72+ hours before departure: Cancel for a full refund.
Within 72 hours of departure: We're happy to transfer your booking to another available date at no charge. Refunds are not available inside this window.
No-shows: Guests who do not arrive at the scheduled departure time are not eligible for a refund or transfer.

Weather & Cancellations by Us

If we cancel a trip for any reason — including weather, safety, road conditions, or low enrollment — you will be offered a full refund or the option to reschedule to another available date, whichever you prefer.

Seasonal Trips

Some experiences, such as the scenic railroad ride, operate seasonally. If a seasonal feature becomes unavailable for your date, we will contact you to reschedule or provide a refund.

How to Cancel or Change a Booking

To cancel or change your reservation, please email us at thai@toasttocoast.net with your name and booking details, or use the cancellation link in your booking confirmation. Cancellations are effective when we receive your request.

Refunds

Approved refunds are returned to your original payment method through our booking provider. Please allow a few business days for the refund to appear, depending on your bank or card issuer.

Questions

If you have any questions about this policy, contact us at thai@toasttocoast.net.